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Petplan Company Profile and Products

Over more than 30 years, millions of pet owners have trusted Petplan to look after their pets when things go wrong.  Since its launch Petplan has continually specialised in pet insurance and has been committed to providing the best policies and great customer service.  As the UK’s favourite dedicated pet insurance provider Petplan is there to help cover the cost of veterinary treatment when the unexpected happens.

With over a 90% policy renewal rate each year and direct veterinary payment Petplan can always be relied on to offer a policy that is right for you and your pet. With the Petplan ‘Covered For Life Policy’ there is even an option covering ongoing costly illnesses for the life of your pet.


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The Benefits of Pet Insurance

Animals are just as susceptible to illness and injuries as their owners and 1 in 3 pets will make an unexpected trip to the vet each year. 

The risks and expense associated with owning a pet are not however simply restricted to injury or illness.  Pet insurance can also help cover the cost of boarding kennel/cattery fees if you are hospitalised or even help with legal costs if your dog causes an accident resulting in third party damage or injury. Petplan can provide cover for all these things and more, giving you peace of mind when it comes to your four-legged-friend’s well-being. 

Covered for Life

Petplan has developed market-leading pet insurance policies to meet the needs of all of today’s pet owners – including 3 genuine lifetime policy options.   

  • Petplan Classic with up to £4,000 vet fees cover
  • Petplan Classic with up to £7,000 vet fees cover 
  • Petplan Ultimate with up to £12,000 vet fees cover 

With either Classic or Ultimate ‘Covered for Live’ policies you can be sure that the policy will provide lifetime protection to help with the cost of treatment for injuries and illnesses*.  Covered for Life policies are designed for owners seeking a policy that provides extensive cover throughout the whole life of their pets.  Treatment for lifetime conditions, such as heart disorders or diabetes, can become hugely expensive over the course of your pet’s life. Therefore, it is important to have the right type of policy in place before that first trip to the vet.

*As long as you renew your policy annually without a break in cover

Petplan Essential

Petplan Essential, offers you against the cost of veterinary treatment should your pet get into scrapes or become unwell.  

  • Petplan Essential provides up to £3,000 vet fees cover for each illness or injury for up to 12 months of treatment – from when the injury happened or the illness was first reported. 
  • Petplan Essential also offers valuable cover for older pets as there is no upper age limit with this product. 
  • The policy will also provide up to £500 of complementary treatment for each condition to help pay for specialist treatment if required.  
  • Petplan Essential covers behavioural and physiotherapy carried out by your vet up to maximum benefit amount

Benefits as a Petplan customer

In addition to traditional services offered by other pet insurance providers.  Petplan offers a range of additional features to ensure the customer services is second to none. 

Petplan also offer the following additional items with its policies;


  • Option to pay your vet direct 
  • Online claims tracking service
  • Exclusive customer-only offers and competitions 
  • PetPeople magazine
  • Vet video advice on common pet illness and injuries


  • Receive 10% off your first year’s premium when you take out a new policy
  • Petplan offers genuine Covered for Life pet insurance for ongoing and long term illnesses
  • Up to £12,000 in vet fees cover under their Covered for Life Ultimate policy
  • 9 out of 10 vets promote Petplan insurance and our direct vet payment scheme
  • Over 90% of vets surveyed consider Petplan to have the best claims service
  • Cover for congenital, hereditary and behavioural conditions
  • No penalty for claiming
  • 90% of claims paid in 5 working days


Get a no obligation quote from Petplan